Do Not Call 9-1-1 if the problem is not an emergency, look up the non-emergency number in the phone book. If you call 9-1-1 for non-emergencies, someone with a real emergency might have a delay in receiving service. When NOT to call 9-1-1 ...
      - Loud party or music
      - Barking dog or cats up a tree
      - To ask for directions or general information
      - To report water or electricity is out
      - To check if a police report is ready
      - To check for severe weather reports

When to call 9-1-1
      - Car wreck
      - Someone is choking on their food
      - Fire of any type, house, woods or other building
      - If you see a crime
      - Dangerous situation such as a gas leak or a power line down
      - Someone is drowning
      - Someone is hurt or is bleeding or is having trouble breathing
      - Tornado or other severe weather damages your home

What should I say?
All you have to do is answer our questions! Stay on the phone and answer the Dispatcher's questions as calmly as you can. We will ask the following:

      - The location of the problem - If you do not know the address, be prepared to give directions or describe your location.
      - The type of problem - Tell us in plain language what is happening.
      - Details about the problem - The Dispatcher is trained to get more information while emergency units are responding.


Call 9-1-1 to report any emergency, Police, Fire or Medical. If you need help immediately, call 9-1-1. Don't waste time; call 9-1-1 as soon as you think help is needed!